WELCOME TO CHR DE LA HAUTE SENNE

Please check into our hospital a little earlier than the appointed time as requested. You or a member of your family will be asked to provide information and to complete some documents.

For patient coming from the SHAPE, we would like to remember that :

All SHAPE patients covered by Tricare (US active duty, family members of US active duty patient + US military retirees and their dependents) should have a referral letter (order request) from their doctor at SHAPE and should fill in a Champus form at each visit. See annexes 1 & 2.
These are available from Tricare at the SHAPE Healthcare Facilities (Rue d’Athènes, 401 – 7010 SHAPE).

SHAPE British patients should have a referral letter from the UK clinic (Please contact Corine Bausier at the UK Clinic). See annexe 3

All other SHAPE patients should fill out a registration form (see annexe 4) the first time they come at the C.H.R. de la Haute Senne, confirming contact details and insurance. These are available at the front desk. If you will be leaving Belgium, fill another registration form at your last visit to the hospital including forwarding address for results and bills.

If there are problems or questions about insurance cover please contact our social worker Mrs Tollet via our bilingual secretary, Mrs Alix Daniel (067.348.769).

If you have any enquiries or if you have a problem, please do not hesitate to contact Mrs Alix Daniel, our bilingual secretary to the 067.348.769 from Monday - Thursday mornings only).

APPOINTMENTS

All appointments should be booked at the front desk, even if the doctor has proposed a time and date for you. Until it is booked officially at the front desk, you do not have an appointment ! All appointments should be made as far in advance as possible. Please make sure you check the location of your appointment : there are two sister hospitals in Soignies, St-Vincent and Tilleriau. Your appointment might be at either one.

You can also book an appointment via the SHAPE Healthcare Facilities (Mrs Corine Bausier (065.44.20.71)(UK), Mrs Sam Ludford (065.44.50.36) and Mrs Fabienne Depestel (065.44.50.37)(USA).

If you need an interpreter for an appointment with a non-English speaking doctor in our hospital, Mrs Alix Daniel is available from Monday to Wednesday and all day Thursday. Please ring her to book her in advance.

VISIT TO THE MATERNITY UNIT

A visit to the maternity unit is organised approximately every 3 months. Please contact Mrs Leonard Trietsch at the UK Medical Centre (065.445.824) for details.

DAY HOSPITAL

If your surgery is scheduled for the same day as your admission, please contact the Day Hospital (067.348.750 – St-Vincent Hospital) to know the time you should come, usually at least 2 hours prior to surgery time.

It is adviseable not to drive yourself home after the surgery. Please arrange with someone to drive you home.

CHOICE OF ACCOMMODATION

You may choose from the following room types :

Private room : (single bed + extra cost) (not covered by Tricare and by the UK Clinic)
Common room : (2 beds – a curtain can be drawn completely around the bed so that some degree of privacy is possible)

All the rooms are equipped with the attached bathroom and toilet facilities, telephone and television. At the maternity unit, your baby can stay in his own bedroom (even for common room) attached to your bedroom. Your baby can rest quietly even during the visiting hours.

Visiting hours are more restricted in common room than in private room. Visiting hours for common room : from 03.00 (p.m.) to 07.00 (p.m.).